PagePolish — Support

PagePolish turns photographed handwritten notes and diagrams into clear, editable pages on your iPhone or iPad. Scan or import a page, review the recognized words against the original, then restyle, rearrange, connect and export.

Common questions

Some words were read wrong. Open Review words & spelling to compare each label with a crop of your handwriting and pick a correction. For a specific area, use Read area to draw a rectangle on the original photo and reread just that part. Adding names and technical terms under Scan context & language before scanning improves recognition.

Two labels were merged, or one label was split. Select the boxes and use Combine into one or Split into labels. Both show a before/after preview and keep your connections.

Stray letters appeared from arrows or pen strokes. Open Review stray marks to set them aside or restore any that belong on the page.

How do I draw or edit an arrow? Use the connection handle on a box to tap or drag to the destination. You can also double-tap the first box, then double-tap the second. Tap an existing arrow to edit, reverse, confirm or remove it. Choose connector styles under Style.

How do I rearrange a diagram? Layout previews Bubble Map, Mind Map, Organization Chart, Cycle, Flowchart, Grid and Tidy arrangements. Original layout restores the saved positions. Undo reverses any applied change.

What does Cloud AI do, and what does it cost? Improve and Clean, Enhance diagram and Smart Rewrite are optional cloud actions that send the selected photo and text to the developer's server and OpenAI only when you confirm. Free includes 2 completed actions in total; PagePolish Pro includes 20 each month. Local scanning and editing never use cloud actions.

What is included in PagePolish Pro? Unlimited saved pages (Free keeps 3 at a time) and 20 cloud AI actions each month, billed monthly or yearly through your Apple Account. Pages you made stay editable and exportable if your subscription ends.

Restore a purchase. Tap the Free/Pro badge on the home screen, then Restore purchases, signed in with the same Apple Account.

Cancel a subscription. Manage it in your Apple Account's Subscriptions settings, or tap Manage subscription on the plan screen. Cancel at least 24 hours before the period ends to avoid renewal.

How do I review uncertain results? Open Review in the editor to check uncertain words, inferred arrows, stray marks and set-aside fragments against the original. Correct or accept each item, or skip it to leave it unresolved. Settings > Vocabulary lets you save approved words and corrections in named profiles.

Can I recover a page? Open Settings > Recently Deleted to restore a deleted page. In an active page, Document actions > Version history lets you restore an earlier version. Permanent deletion also removes the local recovery copy and history.

How do I organize and export projects? Use Project & tags on a page or create a project from selected pages. Projects can be exported as an ordered PDF or a PagePolish project package. Notes also export as Word documents, and diagrams as editable draw.io files. Project packages include current editable pages and original photos; local history, Recently Deleted and vocabulary profiles are separate.

How do I sync my iPhone and iPad? Sign both devices into the same iCloud account, then enable Settings > iCloud Sync in PagePolish. Active pages, photos and project metadata use your private iCloud storage. Keep the app open for synchronization and use Sync now to check progress. History, Recently Deleted and vocabulary stay on each device. If edits conflict, PagePolish keeps a separate copy for review.

What happens if I turn sync off? Future synchronization stops, while existing local and iCloud copies remain. Page deletions made offline or with sync off reach iCloud only when synchronization resumes. Deleting the app does not erase iCloud data.

Cloud AI is unavailable. Check your connection and allowance, then try again later. Local scanning, review, editing and exports remain available. TestFlight purchases use Apple's sandbox and do not grant a production subscription.

Contact

Email davidmpeterson1998@gmail.com. Include your iOS version, whether the page was scanned or imported, and what you were doing when the problem happened.

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